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Monogrammed Gifts | Sorority / Greek Items | Home Items and Buckets/Tubs | Accessories and Apparel | Key Rings and Bag/Luggage Tags | Bags | Drinkware and Koozies | Happy Kids and Babies | Happy Pets | Jewelry | Cell Phone Cover/Case/Accessories | New Items | Featured Items | All Items

About Us

We created Happy Thoughts to share our love of fun, affordable personalized gifts. We're Alice and Meg - two moms each with a husband, three kids and a dog who started making these items for our friends and decided it would be a fun business! We hope you enjoy sharing "Happy Thoughts" with your friends. 

About our Products

Our customized items are created using high-quality blanks, ribbons and fabrics with attention to detail and craftsmanship. Ribbons, trims, fabrics and blanks are subject to availability. Slight variations in fabric, ribbons and trims are possible. If there's something you want, but don't see it on our site, please email us - custom orders are welcome!

For details about placing orders, please visit our "Ordering Details" page.

Policies

Currently, we only ship to the United States. Most items will be shipped by USPS or Fedex home delivery. Please allow two-three weeks for shipment of your order, although most orders will ship sooner. If you need it by a certain date, please let us know WHEN YOU PLACE YOUR ORDER! You will typically receive an email notification when the order is shipped. Be sure to provide the correct shipping address. We cannot be responsible for packages not received if the wrong address is provided. In order to keep our shipping prices low, we do not provide insurance on our packages. If you want to add insurance, please convo me and we will send you a Paypal invoice. We are not responsible for lost or damaged packages that are not insured. 

Orders begin the production process as soon as they are received. All products are made to order so there are NO refunds once the order is placed. If I have a question about your order, I will send you an email. If not response is received within one week, we will prepare the item(s) using my recommended selections. Personalized items are not returnable. If there is a problem with your item(s), we must be notified within 48 hours of receipt of the order. If there is a mistake on my part, we will replace the item. If an item is defective, we will request verification of the defect via return or photo. We want you to be happy with your purchase! Again, we can't be held responsible for lost or damaged packages that are not insured.

My customized items are created using high-quality blanks, ribbons, fabrics and other materials with attention to craftsmanship. Ribbons, trims and fabrics may be subject to availability. Slight variations may occur. If you would like a more detailed description of any product, please send me a message. Upon request, proofs may be supplied for certain products after the item is purchased and before it is produced. If you want to see a proof before production, please request it when the order is placed. Certain items and multiple proofs may require an additional charge. Photographs of your finished product may be used as examples for future sales. If you do not want your item to be photographed for future promotions, please advise when you place your order.

Please do not send requests for information about product suppliers, production equipment, etc. because we are not able to share this information.

We will do our best to make your buying experience a pleasant one!

Also visit our Etsy shop for additional items:

 

 

 

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